okwwe Terms and Conditions

These terms and conditions (referred to hereafter as "Terms") apply to the use of the okwwe platform and all its services. okwwe is an online gaming platform operated for Bangladeshi users, offering cricket betting, slot games, live casino, and other gaming services.

By accessing our website, creating an account, or using any of our services, you confirm that you have read, understood, and agreed to these Terms in full.

These Terms apply in both Bengali and English. In the event of any interpretive conflict, the Bengali version will take precedence.

2.1 Creating an Account

To use okwwe's services, you must create a personal account. All information provided at registration must be truthful, accurate, and complete. Providing false or incomplete information may result in account suspension or termination.

2.2 One Account Policy

Each person may hold only one account. If the same person, or multiple members of the same household, open more than one account using the same device, IP address, or payment method, those accounts will be considered duplicates and may be closed.

2.3 Password Security

You are solely responsible for keeping your account secure. Never share your login credentials with any third party. Report any unauthorized access to our support team immediately.

2.4 Account Verification

okwwe may request additional documents at any time for identity verification. This process is conducted to prevent fraud and ensure the overall security of the platform. Failure to provide the required documents may result in the account being temporarily suspended.

Our platform is for users aged 21 and above only. By creating an account, you declare that you are at least 21 years of age.

okwwe may request a copy of a national identity card or passport at any time to verify age. Withdrawals may be placed on hold until age verification is complete.

Furthermore, users from areas or regions where online gaming is legally prohibited are not permitted to register on okwwe.

4.1 Deposit Rules

Funds can be deposited at okwwe using the following methods: bKash, Nagad, Rocket, and bank transfer (including BRAC Bank, Dutch-Bangla Bank, Islami Bank, and other commercial banks).

4.2 Withdrawal Rules

The minimum amount for withdrawing winnings is ৳1,000. Withdrawals will only be processed to the same payment method used for the deposit.

4.3 Third-Party Payments

Deposits or withdrawals using a third party's bank account or mobile financial service account are strictly prohibited. All transactions must be made from an account registered in your own name.

4.4 Currency

All transactions are conducted in Bangladeshi Taka (BDT / ৳). Transactions in foreign currencies are not accepted.

5.1 Welcome Bonus

okwwe offers new players a 100% match bonus on their first deposit, up to ৳20,000. A minimum deposit of ৳200 is required to activate the bonus.

5.2 Wagering Requirements

To withdraw winnings earned from a bonus, you must wager 25 times the bonus amount. For example, if you receive a ৳1,000 bonus, you must place a total of ৳25,000 in bets before withdrawing.

Wagering is calculated based solely on the bonus amount — not the deposit amount and bonus combined.

5.3 Bonus Usage Rules

• Bonus balance cannot be withdrawn directly.
• Bonuses are valid for a set period from the date of activation.
• Multiple bonus offers may not apply simultaneously.
• okwwe reserves the right to cancel bonuses in cases of suspected bonus abuse.
• Each promotional offer may have its own specific terms, which will be stated on the offer page.

5.4 VIP Cashback Program

Regular players can join the okwwe VIP program. It has five tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.5%), Gold (up to 0.7%), Platinum (up to 1.0%), and Diamond (up to 1.2%). Progression through each tier depends on your gaming activity.

6.1 Fair Play Policy

All games on okwwe operate on a fair play basis. Any attempt at cheating, using bots, or exploiting the game system will result in immediate account termination.

6.2 Technical Errors

Balances or winnings incorrectly displayed due to a server or software error will not be considered valid. In such situations, okwwe reserves the right to void or correct the relevant transactions.

6.3 Sports Betting

The sports betting section allows you to bet on cricket, football, kabaddi, and various other sports. Bets cannot be changed once confirmed. If a match is cancelled or abandoned, the staked amount is generally refunded, though specific market rules apply.

6.4 Live Casino

Live casino games are broadcast in real time. If your internet connection drops, the outcome of the ongoing game will be recorded on the server and that result will be considered final.

The following activities are strictly prohibited on okwwe and may result in permanent account termination:

• Creating an account using fraudulent or misleading information.
• Using automated bots or software to play games.
• Operating multiple accounts to abuse bonus offers.
• Using a third party's account or payment method.
• Using the platform for money laundering or any illegal purpose.
• Exploiting any bug or vulnerability in the game system or software.
• Manipulating the system through coordinated betting with other players.
• Harassing or abusing okwwe staff or other players.

8.1 Suspension by okwwe

In cases of violation of these Terms, okwwe reserves the right to temporarily suspend or permanently close any account without prior notice.

8.2 Voluntary Closure

You may request to close your account at any time by contacting our support team. You will be given the opportunity to withdraw any valid balance before the account is closed.

8.3 Inactive Accounts

okwwe may apply an inactivity fee to accounts that have been dormant for an extended period. Contact the support team to reactivate your account.

okwwe is committed to protecting your personal information. Our platform uses SSL encryption technology to keep all transactions and personal data secure.

Full details on how the information you provide is collected, stored, and used can be found on our Privacy Policy page. The Privacy Policy applies alongside these Terms.

okwwe never sells your information to third parties. However, information may be shared as required by legal obligation or at the request of a regulatory authority.

10.1 Service Availability

okwwe always strives to provide uninterrupted service. However, temporary disruptions may occur due to maintenance, technical issues, or other reasons. okwwe is not liable for such disruptions.

10.2 Limitation of Damages

okwwe's liability for any direct or indirect loss arising from your use of our platform is limited. Gaming is a form of entertainment — the risk of financial loss is always present and that risk rests entirely with the player.

10.3 External Links

If our platform contains links to other websites, okwwe is not responsible for the content or policies of those websites.

okwwe reserves the right to change, amend, or update these Terms at any time. Updated terms will take effect as soon as they are published on the website.

For significant changes, okwwe will endeavour to notify registered users via email or through the platform, though this is not obligatory.

12.1 Support

If you have any questions or concerns about these Terms, please contact our support team. We provide assistance in Bengali and English, 24/7.

12.2 Dispute Resolution

If a dispute arises, please first try to resolve it with our support team. We aim to consider all complaints fairly and promptly. If a mutual resolution cannot be reached, the applicable laws and judicial procedures will be followed.

12.3 Responsible Gaming

okwwe believes in responsible gaming. Detailed guidelines are available on our Responsible Gaming page. Self-exclusion and deposit limit features are available to help protect against problem gaming.